Know our cancellation policy
We have a 24-hour cancellation policy. Please be sure to give us 24 hours notice if you need to cancel or reschedule an appointment. If a cancellation is received within 24 hours of your service, the full service amount will be charged.
Children
Children under the age of 16 are not permitted in the spa
Please arrive 15 minutes early
Arrive at our spa earlier than the time of your appointment so you can unwind and clear your mind before beginning your treatment.
Be casual!
If you're coming from the office, bring casual clothes to wear after your treatment. You may walk in feeling stiff and stressed, but you'll leave feeling refreshed and revitalized, so bring something comfortable to wear post-treatment.
Speak Up!
Is the pressure ok? Is the water too hot or cold? Are you comfortable? Remember, your therapist isn't a mind reader. If there is anything they can do to make your experience more pleasurable, don't be afraid to let them know.
Drink plenty of water
A spa treatment often releases toxins from the body, so be sure to drink plenty of water before and after your treatment to keep yourself properly hydrated.
Turn off your cell phone at the spa
As a common courtesy to other guests at the spa, please do not speak on your cell phone and turn off any mobile devices during your visit.
Gratuity is not included
Standard gratuity is 15-20% of the spa treatment cost. While you are not required to tip, it is common courtesy and a great way to show your therapist that they did a good job.
Download our Spa History Form and pre-fill it out and bring to your appointment to save time.